Our Services

The service employs care staff that represent the cultural diversity of our city.  Many staff can speak more than one language including gujerati, Punjabi, hindi, Bengali and are specially trained to help you.

 
We provide a range of support, including:
  • Support getting up, washed and dressed
  • Support getting ready for bed
  • Having a bath or shower
  • Support with incontinence care
  • Assistance with eating/drinking
  • Providing medication prompts
  • Support with grooming
  • Stoma care
Practical Care and Support Services including, but not limited to:
  • Supporting people to stay safe
  • Shopping Services
  • Collecting prescriptions or benefits
  • Light housework
  • Laundry and Ironing Services
  • Support with making beds and linen change
  • Assisting with meal and drink preparation
  • Taking out the rubbish
Companionship Services including, but not limited to:
  • Providing companionship and conversation
  • Assisting with hobbies and crafts
  • Support with leisure activities
  • Reminiscence therapy
  • Assisting when visiting neighbours or friends
  • Support when reading
  • Support with travel arrangements
  • Support with making appointments
Specialist Services including, but not limited to:
  • Specialist Dementia/Alzheimer’s Services
  • Palliative/End of Life Care
  • Hospital aftercare
  • Supporting people to manage their own money
  • Supporting people to go to college or gain new qualifications
  • Helping people to gain support from their local community
  • Helping people to keep in touch with family or friends
Other Services including, but not limited to:
  • Access to the wide community
  • Carer Respite Services
  • Out of hours service


We aim to provide a high standard of care, which is flexible to cater for individual needs.
 
We expect all of our staff to be courteous and helpful and, at all times, they should:  
  • be reliable and on time
  • have clear identification which includes wearing the recognisable DCS uniform
  • treat everyone equally, and with respect and dignity
  • respect a person’s right to privacy and be discreet about their personal affairs
  • help everyone to express their wishes and make choices for themselves
  • acknowledge people’s personal beliefs, religion, culture, etc, and be able to communicate in the language of the person using the services, where necessary.
Who can use the service?
We provide home care for adults to support them in maintaining their independence within their home environment for as long as possible. If you require assistance and support we can provide it through the local authority, direct payments or through self- funding.

How much does the service cost?
The cost of the service can be assessed and is decided based on your personal circumstances and finances. We can provide our services through the Local Councils, through Direct Payments or Privately through self funding. For information on cost please contact our team who will be happy to help.
 
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